Strength
Over 80 factory authorized technicians in our Technical & Information Services Group.
Parts Availability
We guarantee parts availability for seven years after the last date of manufacturing.
Loaner Guarantee
If we are unable to repair the equipment in your office, we will provide a "loaner" at no additional charge until the repair has been completed and your original equipment is returned to your business.
Our Response Guarantee
Lake Business Products emergency response time averages four hours per call. If we fail to maintain this average during any given month, we will provide a 5% discount towards your next supply purchase or service invoice.
Our Commitment
We at Lake Business Products have always regarded these practices as normal business procedure. For over four decades, we have faithfully supported our customers through professional and effective service. Our philosophy is "The commitment begins after the sale." We guarantee it.
*Replacement Guarantee
If we cannot repair your equipment, we will automatically replace it with a system of equal or greater value at no cost to you.
* LBP guarantees you a full seven years of product performance, provided the system is used within the manufacturers specifications and your machine is continuously covered by our service program.